This program came to support company-wide efforts to build and implement an integrated performance management system. 20 Company General Managers and Directors the group participated in the training which was designed according to company needs with cases studies and practical examples.

This project aimed at helping the Diwan of His Highness Sheikh Sultan Bin Zayed to achieve ISO9001 certification. Program consisted of 8 training days that fully addressed the details of the ISO9001 requirements including internal auditing. 25 people participated in the training and all were certified by IDMC to become ISO9001 and internal quality auditors. The project also prepares a comprehensive system for quality management documentation based on ISO9001 standards.

This project aimed at helping the Diwan of His Highness Sheikh Sultan Bin Zayed to participate in the SKGEP program. Program consisted of 14 training days that fully addressed the details of the excellence requirements with real case studies and examples that reflected the nature of work at the organization. 35 people participated in the training and all were assessed and those who passed were awarded “Excellence Expert” certificates.

This project consisted of conducting an internal assessment of EREC’s excellence initiatives according to requirements of SKGEP and preparing an improvement for the ministry. IDMC participated in implementing the activities of the plan and ensured that ministry has fulfilled all possible requirements. Project also included assisting the organization discuss and develop a strategic plan for the years 2011-2013; here IDMC consultants facilitated workshop and organize discussions so that management made the agreed-on planning decisions.

IDMC helped the Department first to determine the requirements of the Abu Dhabi Government Excellence Program through the assessment of the Departments work and second prepare an action plan covering all activities pertinent to ADEAP. We helped identify methodologies consistent with nature of the Departments work and we supervised the preparation of many work procedures and records associated with them. In this project we also analyzed the feedback report of the previous assessment cycle and determined the requirements for implementing the recommendations involved in the report. Through this project we provided help to prepare necessary documents as an evidence to apply the excellence management model based on easy modified and documented methodology. The project included several workshops and briefings with staff in Abu Dhabi and Al Ain and the Western Region.

In this continuing phase of the project we focused on training the middle and top management of the immigration department on the concepts and tools of strategic planning excellence assessment techniques including RADAR and raising the culture of excellence. Project aims to help immigration management in rebuilding strategy department build a qualified management staff based on RADAR methodology. More 165 people participated in this training that took place over a period 2 months in Abu Dhabi Al Ain and Western Region.

In this continuing project we conducted several training programs for Abu Dhabi police in excellence journey excellence leaders and EFQM assessor. IDMC trained more than 400 participants all departments in Abu Dhabi Police. Also we provided several assessment programs towards such as C2E.

This continuing project provides training programs for ministry staff in excellence field like excellence leaders and EFQM assessors. Combined with local assessors training programs conducted for many of officers in all United Arab Emirates.